01When does it start earning?
The timeline is set in the written proposal: assessment, preparation and content, channel setup, then opening. Listing, pricing, guest operations and housekeeping sit with one team on one system, so the schedule is not lost between separate agencies — the timeline you sign is the one we run to.
02Can you take the whole building?
Yes. Whole buildings, staged handovers and mixed-unit portfolios are assessed as one project, with unit standards, presentation, operating responsibilities and reporting defined per building. Every unit then runs on the same system that operates the current 35-stay portfolio.
03What happens at 3am?
Every booking carries an urgent support route connected to that stay, and the management agreement names who is responsible, what they may approve and when an incident escalates to the owner. Overnight issues follow that written path, and the same mechanism covers every unit in the building.